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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Elgin

Pharmacy Weight Loss Elgin | GPhC Registration No. 9012511 | Last updated: July 2026

These Terms of Service govern your use of Pharmacy Weight Loss Elgin, a GPhC-registered online pharmacy clinic. By using our services, you agree to these terms in full. Please read them carefully before proceeding.

1. About Us

Pharmacy Weight Loss Elgin is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultations and prescription services to patients in Elgin and surrounding areas of the United Kingdom. We operate in compliance with GPhC standards and all applicable UK pharmacy legislation.

2. Eligibility

To use our services, you must be aged 18 or over, resident in the United Kingdom, and capable of entering into a legally binding agreement. You must complete our online consultation honestly and in full. We reserve the right to decline treatment to any individual we consider unsuitable based on clinical assessment.

Our weight loss services are not suitable for individuals who are pregnant, breastfeeding, or have certain medical conditions. Full eligibility criteria are outlined during the online consultation process.

3. Prescriptions

All prescriptions issued through our clinic are generated only after a thorough online consultation reviewed and approved by one of our qualified pharmacist prescribers. No prescription will be issued without clinical assessment.

Prescriptions are issued at the sole discretion of our prescriber and may be declined if the treatment is not deemed clinically appropriate for you. It is your responsibility to provide accurate, complete, and up-to-date medical information. Providing false or misleading information may result in harm and will void any obligation on our part.

Prescriptions are issued for personal use only and must not be shared, sold, or transferred to any third party.

4. Payment

Payment is required in full at the time of completing your consultation and order. We accept major debit and credit cards. All transactions are processed securely via encrypted payment providers.

Prices displayed on our website include all consultation fees and medication costs unless otherwise stated. We reserve the right to update our pricing at any time; however, you will always be informed of the total cost before completing your purchase.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may be affected by circumstances outside our control, including courier delays, bank holidays, or high demand periods.

Medications are dispatched in discreet, secure packaging to the delivery address you provide. You are responsible for ensuring the accuracy of your delivery details. We cannot accept liability for non-delivery resulting from incorrect address information provided by you.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and your medication dispensed. To cancel, please contact us immediately at our registered email address.

Once a prescription has been approved and medication dispensed or dispatched, we are unable to offer a refund due to the nature of medicinal products and patient safety regulations. This does not affect your statutory rights.

If your prescription is declined by our prescriber, you will receive a full refund of any medication costs paid. Consultation fees are non-refundable once the consultation has been reviewed.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It should not be used as a substitute for professional medical guidance from your GP or other qualified healthcare provider.

Weight loss medications carry potential risks and side effects. By proceeding with our service, you confirm that you have read all relevant product information and accept the associated risks. We strongly recommend informing your GP of any medications prescribed through our service.

8. Privacy and Data

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We will not sell your data to third parties. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to amend these Terms of Service at any time. Updated terms will be published on our website with a revised date. Continued use of our services following any changes constitutes your acceptance of the updated terms.

If you have any questions about these terms, please contact us via our website or at our registered pharmacy address in Elgin, Scotland.