Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Elgin | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Elgin is a GPhC registered online pharmacy weight loss clinic serving patients in Elgin, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online weight loss clinic. Any questions regarding this policy can be directed to us using the contact details at the end of this document.

2. Data We Collect

We collect personal data that is necessary to provide you with safe and effective pharmacy services. This includes:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and any information relevant to your weight loss treatment
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

Your data is used solely for legitimate purposes related to your care and our business operations. Specifically, we use your information to:

• Assess your suitability for weight loss treatments through our pharmacist consultation process
• Dispense and deliver approved medications to you within 1 working day of pharmacist approval
• Maintain accurate and safe prescription records
• Communicate with you about your orders, consultations, and treatment progress
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy
• Improve the safety and quality of our services

Our lawful basis for processing general personal data is the performance of a contract and legitimate interests. For special category health data, we rely on the provision of health care and treatment as our legal basis.

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small text files stored on your device when you visit our site. We use:

• Essential cookies: Required for the website to operate, including secure login and consultation forms
• Analytics cookies: Help us understand how visitors use our site so we can improve it
• Preference cookies: Remember your settings and choices for future visits

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

• Secure payment processors to handle transactions safely
• Delivery and logistics providers to fulfil your orders
• IT and hosting providers who support our website and systems
• Regulatory bodies such as the GPhC where we are legally required to report

All third parties we work with are required to handle your data securely and in compliance with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for accounting and legal compliance purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted servers and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to contact the relevant supervisory authority if you believe your data has not been handled appropriately.